Privacy Policy
This Privacy Policy outlines how Laxkal Technologies (“Company”), the owner and operator of the Platform, collects, uses, and protects user data (“You”, “Your”, “User”) through Our website https://laxkalpharma.com/ (the “Site”) and mobile application (the “App”). Collectively, the Site and App are referred to as the “Platform.”
We facilitate services such as the purchase of pharmaceutical products, consultations with medical practitioners, and the scheduling of diagnostic tests. This document explains how We handle the data You provide while using Our services (referred to as “Services”).
Compliance
This Privacy Policy complies with:
- Section 43A of the Information Technology Act, 2000 (IT Act);
- Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (SPDI Rules);
- Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 (Intermediaries Guidelines).
General Terms
By accessing or using the Platform, You confirm that You are legally competent under Indian law, including the Indian Contract Act, 1872. Your continued use of the Platform after changes to the Privacy Policy signifies Your acceptance of those changes.
If You disagree with any part of this Privacy Policy, do not use the Platform or Services. This Privacy Policy may be updated at any time without notice.
1. Information We Collect
- Information You Provide: Registration data, health records, payment details, and sensitive data.
- Information from Third Parties: Data from partners affiliated with Our Platform.
- Cookies and Tracking: Tools to enhance user experience and gather analytics.
- Communication Data: Data shared via WhatsApp, email, SMS, phone call or any other means is covered by this Privacy Policy.
2. How We Use Your Data
- To deliver and improve Our Services
- Process Your orders and facilitate consultations
- Conduct diagnostic tests
- Enhance user experience through analytics
- Comply with regulatory requirements
3. Data Sharing
We share data only with trusted third parties necessary to provide Our Services, such as retail partners, service providers, and logistics partners. These parties comply with strict data protection measures.
4. Data Security
We implement comprehensive security protocols, including SSL encryption and restricted access, to safeguard Your data and adhere to international standards.