Terms & Conditions - Laxkal Pharma

Terms & Conditions

This document (“Terms”) serves as an electronic record under the Information Technology Act, 2000 and applicable rules, including amendments related to electronic records. This electronic record is generated by a computer system and does not require physical or digital signatures.

This document aligns with Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, mandating the publication of rules, regulations, privacy policies, and terms of usage for the laxkalpharma.com website and its mobile applications.

1. General

The laxkalpharma.com online portal and “Laxkal Pharma” mobile application (collectively referred to as the “Website”) are operated and maintained by Laxkal Technologies (“Company” or “We” or “Our” or “Us”), incorporated under the Companies Act, 2013.

By using the Website, You agree to be bound by these Terms, the Privacy Policy, and all applicable rules and policies.

2. Products and Services

The Website facilitates online orders for medicines, wellness products, and services from third-party partners, including retail pharmacies and diagnostic labs. The Company acts as an intermediary, connecting Users to third parties but does not assume ownership or liability for the quality or accuracy of products and services.

Prescription drugs require a valid prescription upload. Retail Pharmacies verify prescriptions before dispensing medications.

3. Eligibility

The Website is available to individuals who can enter legally binding contracts under the Indian Contract Act, 1872. Users under 18 years may access the Website through their legal guardians.

4. User Accounts and Security

Users may or may not create an account and provide accurate information. Users are responsible for maintaining account security and notifying the Company of any unauthorized use.

5. Payment and Pricing

All pricing and transactions occur between the User and third-party providers. The Company does not assume responsibility for pricing discrepancies or non-performance by third parties.

6. Returns, Refunds, and Cancellations

Returns, refunds, and cancellations are governed by the Return and Refund Policy, accessible on the Website.

7. Intellectual Property

All content, designs, and software on the Website are owned by the Company or third parties. Users are prohibited from copying, distributing, or modifying content without permission.

8. Data Privacy

Data collected by the Company is processed according to the Privacy Policy, forming part of these Terms.

9. Limitation of Liability

The Company disclaims all warranties and is not liable for indirect, incidental, or consequential damages arising from Website usage.

10. Contact Information

Address: 6, LDA Market, Sector-N, Aliganj, Lucknow.

Phone: 9919 000 880

Email: [email protected]